CASE HISTORY: Financial & Insurance — Benefits Communications
Client: A benefits service provider responsible for managing defined benefits, health and welfare, and employee communications for more than 13 major clients.
Challenge: K&H was tasked with sending multiple types of communications to the clients’ customers on a weekly basis, while ensuring absolute accuracy of their protected personal information (PPI).
Benefits of working with K&H: Since 2005, K&H has provided the client with seamless data-to-delivery manufacturing of all PPI-secured materials on time and with total accuracy. K&H produces all materials from raw files and provides PPI printing, folding, perfect-match letter insertion and full reporting of all postal drops and confirmations.
Client comments: “We appreciate K&H’s flexibility to receive projects of any shape or size and process them from data, print and mail. We are highly satisfied with their attention to detail, data management skills, ongoing attentiveness, proactive recommendations and quality of service. And we highly recommend K&H, as they have proven to be true partners.”