© 2017 K&H Integrity Communications

Healthcare Benefits Notices
CASE HISTORY: Financial & Insurance — Benefits Communications
Major Health Insurance Provider

Client: A major health insurance service provider, servicing company and individual plans in the Pacific Northwest.

 

Challenge: K&H was tasked with engineering a mailing for 80,000 Microsoft employees that included benefit information from both Microsoft and our client, as well as HIPAA information, in the same packet. K&H had to ensure that the right Microsoft packets were enclosed in the right health benefit packets— and there was no room for error.

 

Benefits of working with K&H: K&H engineered a 10” x 13” outer envelope for health benefit information and a 9” x 12” envelope for Microsoft’s benefit information. Each of the envelope packets contained a full-color personalized statement, plus a full-color book. Utilizing our 2D technology and reconciliation protocols we were able to guarantee to both our client and Microsoft that we produced the project perfectly.

 

Client comments: “We have high expectations of our vendors and K&H has more than stepped up to the challenge. On a number of occasions we asked K&H to partner with us through complex projects on a shortened timeline and they have always delivered. I could not ask for a better vendor partner with so many variable situations. The whole team at K&H is awesome and I highly recommend these guys”.